Our official refund guidelines for tryouts, merchandise, and all FC Ballers transactions.
All tryout fees are non-refundable.
Because tryout spots are limited and staffing, field rentals, and logistics are planned based on registrations, we cannot issue refunds for any reason, including:
We offer refunds or exchanges on merchandise only if:
Customers are responsible for return shipping unless the product was defective or incorrect.
Any digital downloads or digital confirmations are non-refundable once delivered.
Refunds (where applicable) are processed within 5–10 business days after approval.
If you need assistance with an order or believe there was an error, please contact us: